Shipping policy
Shipping
Coralunelle
Kaartotie 1, 33100 Tampere, Finland
Email: sheds.intron_72@icloud.com
Phone: +358 500 368132
We ship from Finland to Finland, across Europe and worldwide. The rate is shown at checkout before you place the order and depends on the weight of the whole order.
Rates
| Destination | Order weight | Rate |
|---|---|---|
| Finland | up to 10 kg | €15 |
| Finland | 10–100 kg | €79 |
| Finland | over 100 kg (pallet) | €149 |
| Europe | up to 10 kg | €29 |
| Europe | 10–100 kg | €179 |
| Europe | over 100 kg (pallet) | €299 |
| Rest of world | up to 10 kg | €59 |
| Rest of world | 10–100 kg | €390 |
| Rest of world | over 100 kg (pallet) | €690 |
A massage cushion weighs 3.4 kg and the largest chair weighs 165 kg, so the rate is banded by the weight of the whole order rather than charged as one flat fee.
Chairs travel on a pallet
Every chair over 100 kg ships on a pallet. Delivery is kerbside: the carrier brings the pallet to the door of the building, not up stairs or into a room. A chair of this size is a two-person lift. If access is tight — a narrow stair, a lift that will not take the carton, no ground-floor door — tell us before ordering and we will say what is realistic.
Times
Parcels leave us within 1–2 business days and reach a Finnish address in 2–5 business days, the rest of Europe in 4–10 business days, and other destinations in 7–20 business days. Pallet shipments are booked with a freight carrier who calls ahead to agree a delivery window; allow 5–15 business days.
Customs and import charges
Goods are dispatched from Finland. For deliveries outside the European Union, any import duty, VAT or clearance fee charged in the destination country is payable by the recipient and is not included in our prices. Import rules are set by the destination country, so please check them before ordering.
Damage in transit
Check the pallet before you sign for it, note any damage on the carrier's paperwork, and photograph it — that is what makes a claim straightforward. Tell us within 7 days. This is a request to help us resolve it quickly; your statutory rights are not affected.